Privacy Policy
Protection of Your Personal Data
1. Introduction
This Privacy Policy aims to inform users of the website relocation-in-paris.fr about how their personal data is collected, used, and protected by Relocation In Paris.
Relocation In Paris is committed to ensuring the security, confidentiality, and transparency of data processing, in compliance with the General Data Protection Regulation (GDPR) and applicable French legislation.
2. Personal data collected
We only collect data strictly necessary for the proper execution of our services. This data may include:
- Identification information (name, surname, email address, phone number).
- Professional data (position, company, country of origin or destination, where applicable).
- Messages sent through the contact or newsletter subscription forms.
- Browsing data (IP address, device type, browser, anonymous statistics).
This data is provided voluntarily by the user or collected automatically while browsing the site.
3. Purpose of processing
The data collected is used solely within the scope of services offered by Relocation In Paris and for internal communication purposes. The main purposes are:
- To respond to your contact requests or inquiries.
- To manage relocation and concierge services.
- To send news, tips, or offers, subject to your consent.
- To analyze website traffic and improve performance and user experience.
4. Legal basis for processing
The processing of personal data is based on the following legal grounds:
- Performance of a contract or pre-contractual measures at your request.
- Compliance with a legal obligation.
- Free, specific, and informed consent from the user (particularly for newsletters).
- The legitimate interest of Relocation In Paris in improving its services and client relations.
5. Data retention period
Your data is retained only for as long as necessary to fulfill the purposes for which it was collected.
- Contact data: up to 3 years after the last interaction.
- Client data: for the duration of the contract, then archived for 5 years for legal purposes.
- Cookie-related data: up to 13 months from the date of collection.
6. Data sharing
Relocation In Paris does not sell or rent your personal data. It may be shared only with:
- Technical providers and hosting partners ensuring the website’s proper operation (o2Switch).
- Relocation or concierge partners involved in service delivery, only with your consent.
- Administrative or legal authorities, upon lawful request.
7. Security and confidentiality
We implement all necessary technical and organizational measures to ensure the security of your data (firewalls, SSL protocols, access control, secure backups, etc.).
Relocation In Paris ensures that all its service providers meet the same high data protection standards.
8. Your rights
In accordance with the GDPR, you have the following rights:
- Right of access to your personal data.
- Right to rectification or deletion of your data.
- Right to restriction or objection to processing.
- Right to data portability.
To exercise these rights, please contact [email protected]. We undertake to respond within 30 days.
You may also file a complaint with the CNIL (www.cnil.fr) if you believe your rights are not being respected.
9. Cookies and tracking
This website uses cookies to enhance your browsing experience and measure audience engagement.
When you first visit, a banner allows you to accept, refuse, or customize the use of cookies. You can change your preferences at any time through your browser settings.
- Technical cookies: essential for the operation of the website.
- Analytical cookies: used for anonymous statistics via Google Analytics or equivalent.
- Marketing cookies: used only with your consent for targeted communication.
10. Policy modifications
Relocation In Paris reserves the right to modify this Privacy Policy at any time, particularly to comply with legislative changes.
Users will be informed of any significant updates via the website or by email, where applicable.
11. Contact
For any questions regarding this policy or the management of your personal data, you can contact us at:
- Email: [email protected]
- Postal address: Relocation In Paris – 155 Rue du Faubourg Saint-Denis, 75010 Paris, France
- Phone: +33 (0)1 84 80 43 44